EMAIL (ROUNDTRIP) CHECK


Email (ROUNDTRIP) Check, monitors your corporate email infrastructure, and checks if your email system is sending and receiving emails. After you have entered your corporate email address in the monitoring address field for email control, you need to enter a rule in your mail server to reply to the email from the PingTurk domain. PingTurk will send periodic emails to the email address you entered and check that replies arrive in the same address to ensure that your email service works end-to-end. After you select the e-mail address parameter, you can set up your criteria for your monitor to be successful. These criteria are;

• The email can be delivered to the email server
• The response time (RTT) to email is below a certain amount of time in (msec)

After selecting the monitoring success criteria, you can select the following alarm criteria to receive alarm notifications when there is an outage or performance degradation that does not meet your defined success criteria. The alarm criteria are as follows:

• Alarm is active
• Notify if measurement is unsuccesful for a number of measurement periods
• Notify when the monitor is successful again
• Refresh alarm at a specific period of time

You can select the users you want to be notified whan an alarm occur, and then decide how you want to receive the notifications. Notification options include;

• Email
• SMS
• IVR
• webhook
• slack
• twitter DM
• Push notification (mobile applications)